Brand Globally Market Locally
published in the Journal of Business Strategy
by Jennifer Barron and Jim
Hollingshead
Leading companies know that strong global brands are the key to
winning in international markets. But creating effective brands
across the complex barriers of nationality, geography, language
and culture often proves a daunting task. Companies flounder in
their attempts to craft global brands for a myriad of reasons. But
experience has convinced us that many firms that struggle with global
branding do so because of the same fundamental flaw: They attempt
to analyze their brand from a global perspective without first analyzing
their consumers from a global perspective.
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Want to Accelerate Organic Growth? Retool
Your Marketing Factory!
published in the Handbook of Business Strategy
by Bob Lurie
Organic growth in core markets is harder than ever. But by integrating
strategy and execution, breaking down marketing ‘silos,’
recalibrating segmentation schemes into highly focused and actionable
growth opportunities, and investing disproportionately against these
opportunities, it can be achieved.
Download this article (PDF Format, 332 Kb)
Sowing Growth in Your Own Backyard
published in the Journal of Business Strategy
by Bob Lurie and Toby
Thomas
Growing your core business is always a difficult thing to do,
let alone during tough economic times. This article outlines several
time-tested, proven growth principles that consistently serve to
double and triple growth rates in good times and in bad.
Download this article (PDF Format, 98 Kb)
Making Segmentation Work
published in Marketing Management
by Jennifer Barron and Jim
Hollingshead
In today's marketing world, segmentation is often treated as old
hat. And it's no wonder. With so many misconceptions and segmentation
failures, marketing professionals are left with little more than
survey statistics, textbook rhetoric, and wasted market research
dollars. But all hope is not lost. Building a segmentation that
works requires a new approach to an old concept. And doing it well
can revolutionize a market and create explosive growth.
Download this article (PDF Format, 286 Kb)
Marketing as Storytelling
by Bob Lurie
Understanding your customers requires understanding the stories
they tell themselves about your products.
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The Importance of Constituency Management
by Bob Pagano
Building and managing a rock-solid reputation has never been more critical to a company's success. Bad press, damaging rumors, and public outrage have plagued a number of well-known firms in recent years, wreaking considerable havoc on their bottom lines. Recovering from a major image setback can cost millions of dollars in lost market value and business opportunity, not to mention the defection of valued employees and customers. As a result, many firms are today taking a fresh, urgent look at creating and sustaining a positive public reputation -- a process we call constituency management.
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Brand Globally Market Locally
oublished in the Journal of Business Strategy
by Jennifer Barron and Jim
Hollingshead
Leading companies know that strong global brands are the key to
winning in international markets. But creating effective brands
across the complex barriers of nationality, geography, language
and culture often proves a daunting task. Companies flounder in
their attempts to craft global brands for a myriad of reasons. But
experience has convinced us that many firms that struggle with global
branding do so because of the same fundamental flaw: They attempt
to analyze their brand from a global perspective without first analyzing
their consumers from a global perspective.
Download this article (PDF Format, 127 Kb)
How Strong Brands Get 'On-Intent' - And
Stay There
published in The Journal of Business Strategy
by Jennifer Barron
This article is a seminal piece on building a successful brand-based
organization. In addition to including a process and common pitfalls
in the creation and activation of a powerful brand positioning,
this article provides colorful examples of companies who have successfully
done this and describes the positive impact on their organizations.
Download this article (PDF Format, 453 Kb)
When the Going Gets Tough, Get Your Brand
Going!
published in Marketing Management
by Sabine Dembkowski and Mike French
During tough economic times, companies must often seek opportunities
to reduce spending and costs.While there is no infallible formula
for weathering shaky economic times, rethinking that decision to
scale back on marketing could be key. Do you really want to cut
those efforts specifically designed to help you sell more? Maintaining
dialog and service consistency with your customers while your competition
is doing just the opposite could be your key to success.
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Why "Sales Force Effectiveness" Isn't
Handbook of Business Strategy
by Mary Larson and Romney Resney
Contrary to popular wisdom, the core elements of today’s
sales effectiveness initiatives–-changes to sales organization’s
technology infrastructure, compensation system, and organizational
structure—are not the first things companies that want to
boost their revenues should be considering, but the last. Instead,
firms must begin at the beginning, by aligning their sales activities
with the specific customer behaviors they want to alter or reinforce.
That’s the key to real effectiveness—and long term success.
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Increase Your Company's ROI from Database
Marketing
published in the Handbook of Business Strategy
by Mary Larson and Todd Eckler
Database marketing works. In fact, whole industries—such
as credit cards and online book selling—have been redefined
because of it. But current practices that focus on the "how"
and "what" dimensions of customer behavior can lead to
commoditization and customer push-back.
This article demonstrates how adding behavioral insight—focusing
on the "why" behind customer behavior—enables database
marketing to become a source of substantially increased growth and
profitability. This approach, called strategic precision marketing,
can be used to generate hard-to-copy and highly innovative growth
activities that are not just directed at customer acquisition. Rather,
a more compelling value proposition can be devised that relies on
an understanding of customer segments’ needs, motivations,
and other underlying reasons for the way they behave.
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